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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bianca

Bianca

October 25, 2024

1  out of  5
rating by Bianca
"Don’t do business with this office if you know what’s good for you. No customer service skills. Specifically the female who answers the phones…sounds like she needs customer service training IN ADDITION to a reality check."
We responded:
"Bianca, I am very sorry to read your comments and hear you had an unpleasant experience but the Tammy you referenced in an earlier comment does not work for me or in my office. That is a different State Farm office in Schenectady. I would very much appreciate if you can revise your comments as that is an unwarranted negative reflection on my business. Thank you, Steve"
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Desmond Jhoot

July 23, 2024

5  out of  5
rating by Desmond Jhoot
"Always helpful and replies promptly to any questions . Keep up the Good work ."
We responded:
"Thank you so very much Desmond -- always a pleasure. "
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Kent

March 19, 2024

5  out of  5
rating by Kent
"We have been a customer of Steve's and State Farm for over 20 years. We have multiple policies with Steve and Steve has always been willing to explain and answer any questions we have had regarding any of our policies. He has also been extremely quick to respond whenever we have had an issue for which we needed to file a claim. He has guided and advised us with professionalism and accuracy. We can't imagine using anyone else. Thanks for everything Steve!"
We responded:
"Thank you Kent! That is very kind of you and very much appreciated!"
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christina ardito

November 27, 2023

5  out of  5
rating by christina ardito
"I've been a customer for over 15 years. The office staff is quick to respond and provides easy to understand answers to insurance matters that can often be confusing. The entire team is friendly and eager to help!"
We responded:
"That is very kind of you -- thank you. "
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Chef Jen

May 12, 2023

5  out of  5
rating by Chef Jen
"Very knowledgeable. Steve went above and beyond for me.Thanks Steve and Cybil Cybil you are Awesome. Thanks for the help"
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Tara Holmes

November 23, 2022

5  out of  5
rating by Tara Holmes
"We have been with Steve Becker and his team for years now. They have always been incredibly attentive to our family business needs. We are grateful to have them as our agent and would recommend them to anyone for insurance needs!"
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Immanuel Van Tonder

September 9, 2021

5  out of  5
rating by Immanuel Van Tonder
"Absolutely outstanding service : efficient, professional and friendly."
We responded:
"Thank you so very much Immanuel! I hope you two are settling into and enjoying your new surroundings. All the best in this new year, Steve"
Profile photo of Deodat Rambharos

Deodat Rambharos

October 23, 2020

5  out of  5
rating by Deodat Rambharos
"Great"
We responded:
"Thank you, Thank you! 😊"
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Jessica Ward

October 15, 2020

5  out of  5
rating by Jessica Ward
"I've had Steve and his team as my agent for almost 15 years and fortunately never had to file a claim until this week when we sustained damage to our home from last weeks storms. I contacted Steve with questions about my coverage and he responded immediately! and guided me through filing a claim. In less than 24 hours I was contacted by a claims adjuster who was also incredibly helpful and kind. Thanks for the great service and follow through!"
We responded:
"Thank you, thank you Jessica! That storm made a mess of things across the whole Capital District. Just so glad we — with the help of claims — were able to get you taken care of so quickly! :)"
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craig kayea

January 29, 2020

5  out of  5
rating by craig kayea
"fast service with a smile, always!!!"
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Bryna May

February 22, 2019

5  out of  5
rating by Bryna May
"We have had our insurance with State Farm and Steve Becker’s office for over 10 years. As a young couple we started with auto, motorcycle, and home insurance. Through the years we have added life insurance for our kids. Steve was also able to help us with planning and saving for college tuition and our retirement! He is honest and straightforward and we couldn’t recommend him and his team more!"
We responded:
"Thank you so very much Bryna for taking the time to share — it means a great deal to us! Working with people from their early years and watching families grow is the best part of what we do here. All the best, Steve"
Profile photo of Ann Than

Ann Than

January 11, 2018

5  out of  5
rating by Ann Than
"Can’t describe how wonderful Steve, Cybil and Sam are. They always treat us like family. I don’t live locally anymore but anytime I need something for my mom’s policy they are always just a phone call away."
We responded:
"Thank you so very much Ann! You and your mom were two of our very first customers 15 years ago and still two of our very favorite! :)"
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Kristina Kearsing

April 12, 2017

5  out of  5
rating by Kristina Kearsing
"Best place for affordable car insurance without any of the bs"
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angie Morgan-Johnson

July 23, 2016

5  out of  5
rating by angie Morgan-Johnson
"Love love love my agent"
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krish Lej

November 26, 2014

5  out of  5
rating by krish Lej
"awesomeness"